Invitation to join us for the Investment Promotion & Facilitation Bill Stakeholder Validation Workshop!  📈 Let’s shape the future of investment in Kenya together. May 16, 2024, at Radisson Hotel Upper Hill, 8AM.

How to Lodge a Complaint with Kenya Investment Authority

Have a concern or complaint regarding Services? We’ve got you covered! At Kenya Investment Authority, we value transparency and accountability. That’s why we’ve established multiple channels for our stakeholders to voice their concerns directly to us. Whether it’s through posts, emails, telephone calls, or visiting our offices, your feedback matters. Here’s how it works: 1️⃣ Fill in a consumer complaint form with all relevant details. 2️⃣ Upon receipt, we’ll acknowledge your complaint and address any information gaps. 3️⃣ Once we have all the necessary details, we’ll analyze the complaint and reach out to the accused party for additional information if needed. 4️⃣ We’ll then work towards resolving the issue through administrative remedies. Remember, if your complaint falls outside our jurisdiction, we’ll refer it to the relevant Government Agencies. Your feedback helps us improve and ensures a fair and transparent investment environment. Reach out today via complaints@invest.go.ke!

Kenya Investment Authority Engages Public in Draft Investment Promotions Act 2023 Consultation

On Friday, February 16th, 2024, the Kenya Investment Authority held a public participation forum at the Pride Inn Hotel in Westlands, Nairobi, to seek the views of the public regarding the Draft Investment Promotions Act 2023. The event was the fifth of its kind, following successful iterations in Mombasa, Kisumu, Eldoret, and Nyeri. During the event, the KenInvest team presented an overview of each section in the draft bill, by questions and proposals as well as individual submissions to the document. Some of the key questions raised concerned how KenInvest, through the new bill, would collaborate with counties and trade agencies at the county level to promote trade. ‘As an agency at the national level, we understand and value the importance of county governments, as a lot of trade and investment happens at that level,’ said June Chepkemei. In response to this concern, KenInvest has accommodated the counties at the One Stop One Go Centre by providing space for an office representing the Council of Governors to create a coordinated investment attraction approach.

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